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Support For the Christmas and New Year Holidays.

  • 23rd December 2021
We'd like to wish all our Clients who celebrate the festive season, a very happy Christmas   Our tech support help desk will be available, as always, 24/7 Christmas Eve, Christmas Day, Boxing Day, Bank Holiday Monday and Tues, New Year's Eve and New Year's Day.   There will be limited support from the Customer Service and ...
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UK Easter Holiday Weekend Support

  • 1st April 2021
It's approaching the Easter weekend here in the UK, Good Friday tomorrow..... so for those that observe this holiday, Happy Easter! :)   As with all public holidays, our Tech Support team will be available 24/7 throughout the Easter Weekend, including Bank Holiday Monday. Our Customer Service dept will be running on a skeleton staff ...
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Client area design change

  • 1st March 2021
You may have noticed that the design of the client area looks slightly different to normal! This is due to a security issue being discovered in the billing system we use, as such we had to update ASAP to patch the security issue but unfortunately our custom template and order form aren't currently compatible with the new version so we have had to ...
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Hermes Server Issues

  • 16th February 2021
The newest updates will be posted at the top of this page 18th Feb: 06.29 EST: The restoration of websites has completed and sites have been back online for around 1 hour. Any clients using a 3rd party DNS provider or custom (non-D9) nameservers will need to update their A records to: 213.166.86.58 More details on the restoration is due to be ...
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