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Support Over The Christmas Holiday

  • 22nd December 2016
As we're now approaching the `big day', we would like to wish you all a very merry Christmas. We hope that you will be spending time away from your websites to eat, drink, and be merry with your nearest and dearest. For those that will be working over the Festive period, never fear, as usual, Tech Support will be running 24 hours over Christmas ...
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New Live Chat Application Launched

  • 9th November 2016
If you've had the opportunity to use our Live Chat service over the past couple of days, you may have noticed that it looks slightly different to what you've been used to. This is due to us switching over to a new Live Chat provider. This new software gives us the following benefits: - Improved chat sessions for visitors on mobile web ...
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BT Email and DKIM Issues

  • 2nd November 2016
Over the past 36 hours we have seen a number of different users, on a number of different servers, reporting issues with emails sent to BT Internet email addresses bouncing with the following message: SMTP error from remote mail server after end of data: 554 Message rejected: Please check your DKIM entry in your DNS for the domain you are sending ...
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Domain Name Price Changes Following Brexit

  • 3rd August 2016
Due to the collapse of Sterling against the US Dollar following the UK's decision to leave the EU, we have had to increase our domain name registration and renewal prices by £1.00. This is due to our Domain Registration and Renewal Costs being in USD; so when a client pays us in GBP for a Domain Registration or Renewal we are now losing a small ...
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